Recognising Service Excellence in our Communities

Sustainability Initiative of the Year
This category recognises organisations that have implemented impactful environmental sustainability initiatives and celebrates efforts such as energy conservation, eco-friendly technologies and sustainable resource management that contribute to a greener future.

Best CSR Initiative of the Year
This category honours organisations demonstrating a strong commitment to social responsibility through community-focused programmes, that create meaningful social impact in areas such as well-being, volunteering and charitable engagement.

Best Waste Management Company of the Year
This category highlights an organisation that has delivered outstanding waste management services with a focus on sustainability and efficiency in waste collection, segregation, recycling and innovation - thereby reducing environmental impact.

Health and Safety Initiative of the Year
This category recognises initiatives that have significantly enhanced the health and safety standards through staff training, safety audits, emergency preparedness and wellness campaigns that protect both residents and workers.‍

Health and Safety Excellence Award
This award recognises companies that demonstrate exceptional commitment to health, safety and environmental (HSE) standards across their operations, ensuring safe workplaces and contributing to the well-being of communities.

Security Company of the Year
This category celebrates a security service provider that has consistently delivered exceptional safety and protection services be it in vigilance, responsiveness, customer service and the integration of security technologies within community spaces.

Best Hard Facilities Management Company of the Year
This category honours an organisation that excels in delivering hard FM services, including maintenance of infrastructure, mechanical, electrical and civil systems with consistent performance, reliability and adherence to top technical standards.

Best Soft Facilities Management Company of the Year
This category recognises excellence in soft FM services that enhance the overall living environment across the communities in DHCM’s portfolio through their outstanding performance in cleaning, landscaping, pest control and service operations.

Best Facilities Management Service Provider of the Year
This award category celebrates a facilities management company that demonstrates all-round excellence in both hard and soft FM services while consistently delivering high-quality service, operational efficiency and superior customer satisfaction.

Excellence in Customer Service
This category recognises enterprises that consistently provide exceptional customer service to residents and stakeholders with a commitment to responsiveness, professionalism, empathy and effective resolution of concerns or queries.

Technology and Innovation
This category honours service providers who have developed or adopted innovative technologies to improve operations, service quality or life in the community to drive progress and efficiency across service areas.

Best Financial Services and Fintech Provider
This category recognises excellence in providing financial or fintech services tailored for community living and enhance financial transparency for residents and service partners.

Best Implementation of Community Events
This category celebrates event management providers and their excellence in effective planning and execution of community events, bringing people together. It highlights the creativity employed in resident engagement stitched together with seamless event delivery adding value to the community experience.

This category celebrates an individual who exemplifies outstanding dedication to customer service and goes above and beyond to support residents, resolve issues and deliver a positive experience in every interaction.